eHague Feedback Survey

Please fill out this survey to submit your feedback to WIPO regarding the new Hague E-Filing interface. Your opinion matters to us and we are grateful for your feedback.

Please note: Please provide an answer for all fields, except those indicated as "optional".

1. Please assess the main screen (shown above).*

1. Please assess the main screen (shown above).
	1 - Not useful at all	2	3	4	5	6	7 - Extremely useful
New	1. Please assess the main screen (shown above).: New (1 - Not useful at all)	New (2)	New (3)	New (4)	New (5)	New (6)	New (7 - Extremely useful)
Filed application(s)	Filed application(s) (1 - Not useful at all)	Filed application(s) (2)	Filed application(s) (3)	Filed application(s) (4)	Filed application(s) (5)	Filed application(s) (6)	Filed application(s) (7 - Extremely useful)
Draft(s)	Draft(s) (1 - Not useful at all)	Draft(s) (2)	Draft(s) (3)	Draft(s) (4)	Draft(s) (5)	Draft(s) (6)	Draft(s) (7 - Extremely useful)
E-Filing Communication	E-Filing Communication (1 - Not useful at all)	E-Filing Communication (2)	E-Filing Communication (3)	E-Filing Communication (4)	E-Filing Communication (5)	E-Filing Communication (6)	E-Filing Communication (7 - Extremely useful)
E-Filing Tutorial	E-Filing Tutorial (1 - Not useful at all)	E-Filing Tutorial (2)	E-Filing Tutorial (3)	E-Filing Tutorial (4)	E-Filing Tutorial (5)	E-Filing Tutorial (6)	E-Filing Tutorial (7 - Extremely useful)

eHague Feedback Survey

Please note: Please provide an answer for all fields, except those indicated as "optional".

2. Please assess the application screen (shown above). (1)*

2. Please assess the application screen (shown above). (1)
	1 - Not useful at all	2	3	4	5	6	7 - Extremely useful
Single page screen	2. Please assess the application screen (shown above). (1): Single page screen (1 - Not useful at all)	Single page screen (2)	Single page screen (3)	Single page screen (4)	Single page screen (5)	Single page screen (6)	Single page screen (7 - Extremely useful)
Ease of opening and closing sections	Ease of opening and closing sections (1 - Not useful at all)	Ease of opening and closing sections (2)	Ease of opening and closing sections (3)	Ease of opening and closing sections (4)	Ease of opening and closing sections (5)	Ease of opening and closing sections (6)	Ease of opening and closing sections (7 - Extremely useful)
Color scheme	Color scheme (1 - Not useful at all)	Color scheme (2)	Color scheme (3)	Color scheme (4)	Color scheme (5)	Color scheme (6)	Color scheme (7 - Extremely useful)
More information triangles	More information triangles (1 - Not useful at all)	More information triangles (2)	More information triangles (3)	More information triangles (4)	More information triangles (5)	More information triangles (6)	More information triangles (7 - Extremely useful)

eHague Feedback Survey

Please note: Please provide an answer for all fields, except those indicated as "optional".

3. Please assess the application screen (shown above). (2)*

3. Please assess the application screen (shown above). (2)
	1 - Not easy at all	2	3	4	5	6	7 - Extremely easy
The design section, including adding designs (Image 1 above, top left)	3. Please assess the application screen (shown above). (2): The design section, including adding designs (Image 1 above, top left) (1 - Not easy at all)	The design section, including adding designs (Image 1 above, top left) (2)	The design section, including adding designs (Image 1 above, top left) (3)	The design section, including adding designs (Image 1 above, top left) (4)	The design section, including adding designs (Image 1 above, top left) (5)	The design section, including adding designs (Image 1 above, top left) (6)	The design section, including adding designs (Image 1 above, top left) (7 - Extremely easy)
Previewing the application (image 2 above, top right)	Previewing the application (image 2 above, top right) (1 - Not easy at all)	Previewing the application (image 2 above, top right) (2)	Previewing the application (image 2 above, top right) (3)	Previewing the application (image 2 above, top right) (4)	Previewing the application (image 2 above, top right) (5)	Previewing the application (image 2 above, top right) (6)	Previewing the application (image 2 above, top right) (7 - Extremely easy)
Paying for the application (image 3 above, middle left)	Paying for the application (image 3 above, middle left) (1 - Not easy at all)	Paying for the application (image 3 above, middle left) (2)	Paying for the application (image 3 above, middle left) (3)	Paying for the application (image 3 above, middle left) (4)	Paying for the application (image 3 above, middle left) (5)	Paying for the application (image 3 above, middle left) (6)	Paying for the application (image 3 above, middle left) (7 - Extremely easy)
Adding PDF documents to relevant sections, such as the Priority screen (image 4 above, middle right)	Adding PDF documents to relevant sections, such as the Priority screen (image 4 above, middle right) (1 - Not easy at all)	Adding PDF documents to relevant sections, such as the Priority screen (image 4 above, middle right) (2)	Adding PDF documents to relevant sections, such as the Priority screen (image 4 above, middle right) (3)	Adding PDF documents to relevant sections, such as the Priority screen (image 4 above, middle right) (4)	Adding PDF documents to relevant sections, such as the Priority screen (image 4 above, middle right) (5)	Adding PDF documents to relevant sections, such as the Priority screen (image 4 above, middle right) (6)	Adding PDF documents to relevant sections, such as the Priority screen (image 4 above, middle right) (7 - Extremely easy)
Editing individual items in the application (image 5 above, bottom)	Editing individual items in the application (image 5 above, bottom) (1 - Not easy at all)	Editing individual items in the application (image 5 above, bottom) (2)	Editing individual items in the application (image 5 above, bottom) (3)	Editing individual items in the application (image 5 above, bottom) (4)	Editing individual items in the application (image 5 above, bottom) (5)	Editing individual items in the application (image 5 above, bottom) (6)	Editing individual items in the application (image 5 above, bottom) (7 - Extremely easy)

eHague Feedback Survey

Please note: Please provide an answer for all fields, except those indicated as "optional".

4. Could you rate your overall level of satisfaction with the new interface?*

4. Could you rate your overall level of satisfaction with the new interface?
	1 - Strongly Disagree	2	3	4	5	6	7 - Strongly Agree
The new interface is easy to use.	4. Could you rate your overall level of satisfaction with the new interface?: The new interface is easy to use. (1 - Strongly Disagree)	The new interface is easy to use. (2)	The new interface is easy to use. (3)	The new interface is easy to use. (4)	The new interface is easy to use. (5)	The new interface is easy to use. (6)	The new interface is easy to use. (7 - Strongly Agree)
The color and contrast scheme is easy to see.	The color and contrast scheme is easy to see. (1 - Strongly Disagree)	The color and contrast scheme is easy to see. (2)	The color and contrast scheme is easy to see. (3)	The color and contrast scheme is easy to see. (4)	The color and contrast scheme is easy to see. (5)	The color and contrast scheme is easy to see. (6)	The color and contrast scheme is easy to see. (7 - Strongly Agree)
Text is easy to read.	Text is easy to read. (1 - Strongly Disagree)	Text is easy to read. (2)	Text is easy to read. (3)	Text is easy to read. (4)	Text is easy to read. (5)	Text is easy to read. (6)	Text is easy to read. (7 - Strongly Agree)
The language used is readable and understandable.	The language used is readable and understandable. (1 - Strongly Disagree)	The language used is readable and understandable. (2)	The language used is readable and understandable. (3)	The language used is readable and understandable. (4)	The language used is readable and understandable. (5)	The language used is readable and understandable. (6)	The language used is readable and understandable. (7 - Strongly Agree)
It is easy to understand what fields are required.	It is easy to understand what fields are required. (1 - Strongly Disagree)	It is easy to understand what fields are required. (2)	It is easy to understand what fields are required. (3)	It is easy to understand what fields are required. (4)	It is easy to understand what fields are required. (5)	It is easy to understand what fields are required. (6)	It is easy to understand what fields are required. (7 - Strongly Agree)
The purpose of each section and the required task is clearly communicated.	The purpose of each section and the required task is clearly communicated. (1 - Strongly Disagree)	The purpose of each section and the required task is clearly communicated. (2)	The purpose of each section and the required task is clearly communicated. (3)	The purpose of each section and the required task is clearly communicated. (4)	The purpose of each section and the required task is clearly communicated. (5)	The purpose of each section and the required task is clearly communicated. (6)	The purpose of each section and the required task is clearly communicated. (7 - Strongly Agree)
It is easy to file an application.	It is easy to file an application. (1 - Strongly Disagree)	It is easy to file an application. (2)	It is easy to file an application. (3)	It is easy to file an application. (4)	It is easy to file an application. (5)	It is easy to file an application. (6)	It is easy to file an application. (7 - Strongly Agree)
It is easy to manipulate the interface.	It is easy to manipulate the interface. (1 - Strongly Disagree)	It is easy to manipulate the interface. (2)	It is easy to manipulate the interface. (3)	It is easy to manipulate the interface. (4)	It is easy to manipulate the interface. (5)	It is easy to manipulate the interface. (6)	It is easy to manipulate the interface. (7 - Strongly Agree)
It is easy to find and access my draft applications.	It is easy to find and access my draft applications. (1 - Strongly Disagree)	It is easy to find and access my draft applications. (2)	It is easy to find and access my draft applications. (3)	It is easy to find and access my draft applications. (4)	It is easy to find and access my draft applications. (5)	It is easy to find and access my draft applications. (6)	It is easy to find and access my draft applications. (7 - Strongly Agree)
It is easy to find and access my previously filed applications.	It is easy to find and access my previously filed applications. (1 - Strongly Disagree)	It is easy to find and access my previously filed applications. (2)	It is easy to find and access my previously filed applications. (3)	It is easy to find and access my previously filed applications. (4)	It is easy to find and access my previously filed applications. (5)	It is easy to find and access my previously filed applications. (6)	It is easy to find and access my previously filed applications. (7 - Strongly Agree)
It is easy to communicate with the International Bureau through the new interface.	It is easy to communicate with the International Bureau through the new interface. (1 - Strongly Disagree)	It is easy to communicate with the International Bureau through the new interface. (2)	It is easy to communicate with the International Bureau through the new interface. (3)	It is easy to communicate with the International Bureau through the new interface. (4)	It is easy to communicate with the International Bureau through the new interface. (5)	It is easy to communicate with the International Bureau through the new interface. (6)	It is easy to communicate with the International Bureau through the new interface. (7 - Strongly Agree)
I am satisfied with the way applications are filed and managed through the new interface.	I am satisfied with the way applications are filed and managed through the new interface. (1 - Strongly Disagree)	I am satisfied with the way applications are filed and managed through the new interface. (2)	I am satisfied with the way applications are filed and managed through the new interface. (3)	I am satisfied with the way applications are filed and managed through the new interface. (4)	I am satisfied with the way applications are filed and managed through the new interface. (5)	I am satisfied with the way applications are filed and managed through the new interface. (6)	I am satisfied with the way applications are filed and managed through the new interface. (7 - Strongly Agree)

eHague Feedback Survey

Please note: Please provide an answer for all fields, except those indicated as "optional".

5. Would you agree with the following statements?*

5. Would you agree with the following statements?
	Yes	No
I like the overall appearance/design of the new interface.	5. Would you agree with the following statements?: I like the overall appearance/design of the new interface. (Yes)	I like the overall appearance/design of the new interface. (No)
I like the overall functionality of the new interface.	I like the overall functionality of the new interface. (Yes)	I like the overall functionality of the new interface. (No)
It is easy to find the area and/or section I want to edit.	It is easy to find the area and/or section I want to edit. (Yes)	It is easy to find the area and/or section I want to edit. (No)
It is easy to create a new application using data from a draft or previously filed application.	It is easy to create a new application using data from a draft or previously filed application. (Yes)	It is easy to create a new application using data from a draft or previously filed application. (No)
I like the ability to navigate to, and enter information in, any section at any time (even though I may not be able to submit my application unless required sections are complete).	I like the ability to navigate to, and enter information in, any section at any time (even though I may not be able to submit my application unless required sections are complete). (Yes)	I like the ability to navigate to, and enter information in, any section at any time (even though I may not be able to submit my application unless required sections are complete). (No)
Help and more information is easy to find.	Help and more information is easy to find. (Yes)	Help and more information is easy to find. (No)
It is easy to communicate with the International Bureau through the new interface.	It is easy to communicate with the International Bureau through the new interface. (Yes)	It is easy to communicate with the International Bureau through the new interface. (No)

eHague Feedback Survey

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